All Urgent Care Services


Urgent care services work together with emergency departments, and generally work on a triage service (where the process of assessment is decided on patients' need for immediate medical treatment). Urgent care services only screen patients who do not require emergency care. The kind of services they provide include: consultation with a doctor; physical examinations; simple physiological testing; diagnosis and treatment; medicine prescriptions; referral to other primary care services. The following services are available in Bedfordshire

  • Luton 111 Non-Emergency Number (when it's not a 999 emergency but you need medical help)
  • Bedford 111 service for will be going live soon
  • NHS Direct   Telephone : 0845 4647 ( For health advice and information accessible 24/7) 

Out of Hours GP Services

Bedford -Call your doctor's surgery or call 0845 850 0734. Calls to this number are charged at the local rate.)

Bedford On Call Out of Hours Service - currently being updated

Luton and South Bedfordshire -Call your doctor's surgery or call 0845 6340 166. Calls to this number are charged at the local rate.)

Luton and South Bedfordshire Out of Hours Service

Luton Urgent GP Clinic :Tel:  01582 848270

This is a GP-Led clinic operating at the Luton & Dunstable Hospital providing primary healthcare and minor illness for eligible people presenting at  A&E. Opening times: 7am-11pm every day

Community Rapid Intervention Team: Telephone :  0845 6024064

Community Rapid Intervention Service

Walk In Centres

There are two walk-in centres in Bedfordshire, where you can see an experienced nurse or doctor without an appointment for minor injuries and illnesses

Putnoe Walk-in Centre in Queens Drive, Bedford is open from 8am to 6.30pm seven days a week. Telephone: 01234 292969

Luton Walk-in Centre in Chapel Street, Luton is open from 8.00am to 8.00pm seven days a week. Telephone: 01582 556400


Contact your dentist for emergency care arrangements. If you are not registered with a dentist contact NHS Direct on 0845 46 47 for information on out-of hours emergency dental treatment.

Late-opening chemist

To find your nearest pharmacy text 'pharmacy' to 64746 for free details or for opening hours visit

Urgent Care at Addenbrooke's

Click here for Addenbrooke's Urgent Care

Who to Refer

  • People who require - or who perceive the need for - urgent advice, care, treatment or diagnosis
  • People who don't know who to call for medical help

Who not to Refer

For serious illnesses and major accidents:

Bedford Hospital Kempston Road, Bedford,
MK42 9DJ, Tel: 01234 355122
Luton and Dunstable Hospital ,Lewsey Road,
Luton, LU4 0DZ,  Tel: 0845 127 0 127


Get the care you need leaflet

111 Non-Emergency Number

NHS Direct

Navigate through the health and symptoms  checker on Http://, or send us a health enquiry if your enquiry is related to named health conditions, treatments, NHS services or medicines

Last updated: 24/07/2019

Update due: 24/07/2020